Festival Volunteer Information

The NW Tune-Up is a vibrant, community-forward festival that thrives on the dedication and enthusiasm of volunteers like you. Each year, we rely on over 350 volunteer to help bring this festival to life. Explore our various volunteer roles below and earmark the ones that match your skills and interests. When you're ready, click the link below to schedule your volunteer shift(s) using our new self-serve platform, FestiVOL. You must create an account to sign up for a volunteer role.

Schedule your volunteer shift

If you have questions not addressed by our FAQs below or have issues with FestiVOL, contact volunteer@nwtuneup.com to request more information.


Why Volunteer?

  • Attend the festival for free: Receive a 3-day pass in exchange for working an 8-hour shift.
  • Be part of the community: Help create an unforgettable experience for everyone.
  • Meet new people: Connect with fellow volunteers and festivalgoers.
  • Gain experience: Develop new skills and enhance your resume.
  • Enjoy the festival: Experience the festival from a unique, behind-the-scenes perspective.

2024 Available Volunteer Roles

EVENT RECEIVING & SET UP

You'll assist the Logistics Manager with pre-event receiving festival services and infrastructure. You must be able and willing to lift/move/set up heavy staging, tables, water refill stations and much more. You must be on your feet for four hours. Wearing closed toe shoes and gloves is mandatory.

EVENT STRIKE

The strike crew helps close down the venue at the end of the day and/or take down the whole festival sh’bang. Many hands make light work. Monday strike volunteers hold a special place in our hearts.

MERCHANDISE

You'll assist the Event Operations with the inventory, sales and security of festival and band merchandise. You must be customer service oriented, able to lift 20 lbs., proficient on Square POS and be able to keep the merchandise tent looking good!

BOX OFFICE & TICKETING

You will be the face of the festival: greeting festivalgoers, selling/scanning festival passes, troubleshooting ticket issues, updating guest lists and securing festival wristbands. You must maintain a friendly and helpful attitude, learn the ticketing platform tech and familiarize yourself with the festival schedule/facts.

VOLUNTEER CHECK-IN

You'll check in volunteers and distribute credentials and t-shirts using festival software. You must learn the festival site map, be friendly, highly organized and adept with technology and systems. 

EXHIBITOR HOST

You are detail oriented, friendly, can anticipate people's needs and bring good vibes. Resourcefulness and adaptability are essential for this job. You will assist with what is required by the exhibitors (tent set up/tear down, operations), event if its just offering them a cup o' joe!  

BRANDING & SIGNAGE

You'll be responsible for NW Tune-Up and festival sponsor signage by managing the inventory and placement of all banners and informational signage. If you want to work pre-event days and aren’t afraid of a lot of hard work and a little dirt, grab a friend and sign up!

HOSPITALITY

If you have experience in the service industry and an excellent eye for detail, then this position is for you. You will be responsible for maintaining good vibes and a clean, well-stocked inventory in the festival VIP areas, as well as helping to set up/store away infrastructure daily.

BIKE EVENTS & COMPETITIONS

You'll assist with setup and administrative tasks to help deliver smooth-running bike events and awards ceremonies. Experience with competing and organizing is desired.

BIKE SHUTTLES

You'll help our festival passholders get their bikes to the local trailheads. This position involves loading and unloading bikes from the shuttle vehicles and sharing your knowledge of the area's bike trails and their respective trail difficulty. If you’re a mountain biker who’s customer service oriented and can lift up to 50 lbs., this is your gig!

PARKING & TRAFFIC

If your friends every describe you as the "host with the most," this role is for you. As the festival gatekeeper, we want you to be warm and welcoming as you manage the flow of traffic into and out of the festival grounds. You will be organized, independent and enjoy speaking with the public.

MAINTENANCE

From water and power maintenance to equipment setup and repair, help us maintain festival operations. This volunteer will ride shotgun next to our Maintenance Lead in an ATV during your shift, answering the call for festival assistance. You must be handy with tools, able to lift a decent amount of weight and be willing to get a little dirty.

ZERO WASTE

The saying “it takes a village'' has never rang more true when it comes to protecting Mother Earth. Help festivalgoers prevent waste from unnecessarily being sent to a landfill. If you’re passionate to protect the world and not skirmish about digging through trash (PPE provided), join our village and help us create zero waste.

SECURITY

You'll be responsible for enforcing the festival Code of Conduct, conducting bag checks and ticket checks at the gate, providing your muscles at the main music stage and looking out for potential threats, theft and safety hazards on festival grounds. If you can secure our event without being the fun police, we want you!

BIKE VALET

You will be the concierge for bikes, checking in, tagging bikes and directing festival attendees to park their own bike in our secure bike storage area. You must be able to lift a bike and be on your feet for up to 4 hours. Experience as a cashier is a benefit. This role is recruited and managed by 3 different non-profits: Galbraith Gravity Racing (Friday, July 12), Shifting Gears (Saturday, July 13), Whatcom Rowing Association (Sunday, July 14). Contact the respective non-profit directly to volunteer.

BEER GARDEN

This role is recruited and managed by Whatcom Mountain Bike Coalition. The beer garden volunteer signup is FULL. Email events@wmbcmtb.org to get on the waitlist.

MEDICAL FIRST AID

Fast, high-flying bike stunts require the care of skilled medical professionals who closely watch and respond to rare, but often painful, bike crashes and other festival-related medical situations. Contact Backcountry Medical Guides to volunteer in this department.

ENDURO RACE

Hang out with the Race Cascadia crew and support the enduro racers with your stoke. There are lots of opportunities for racer check-in, course marshals, course timers, sweeps and more. Visit Race Cascadia to sign up for a volunteer role.

Volunteer Questions

HOW DOES THE VOLUNTEER APPLICATION PROCESS WORK?

Simply sign up to our volunteer list here. The Volunteer Coordinator will receive your application and email you with further details, including how to select a volunteer shift on FestiVOL, our volunteer management platform.

WHEN SHOULD I EXPECT TO SEE MY VOLUNTEER SCHEDULE?

You'll receive an email with instructions on how to select a shift. You must create an account on FestiVOL, our volunteer management system, in order to sign up for shifts that suit your schedule. If you have not received an email based on the timeline mentioned above, please email the Volunteer Coordinator at volunteer@nwtuneup.com.

HOW LONG ARE THE SHIFTS?

The volunteer shifts range anywhere from 4 to 8 hours. All volunteers must fulfill 8 hours. So if you work a 4-hour shift, you must sign up for two shifts. Your schedule will confirm your shift lengths, as well as your department crew assignment.

WHAT SHOULD I BRING TO MY VOLUNTEER SHIFT?

We suggest that you consult the forecast ahead of time and dress appropriately for the weather conditions. Wear comfortable closed-toe shoes to ALL shifts. It’s handy to carry a backpack with the following: refillable water bottle,snack, hat, sunglasses, cell phone, sunscreen, and jacket/sweater. Weather in the PNW can change drastically from morning to night.

HOW/WHERE DO I CHECK IN FOR MY SHIFT?

Volunteers must show up 15 minutes prior to their scheduled shift. When you arrive at the festival, first check in at the Volunteer Check-In tent, then your department lead will instruct you on how to clock in for your first shift.

ARE THERE ANY PERKS FOR VOLUNTEERING?

Of course! For every 8 hours volunteered, you'll receive a 3-day festival pass, as well as a limited-quantity NW Tune-Up volunteer shirt and snacks. Plus, volunteering for the NW Tune-Up is a great opportunity to meet like-minded people and get a glimpse into the inner workings of Bellingham’s only bike, music and beer festival.

HOW DO I GET MY PASS?

All volunteers must pickup their volunteer credentials, t-shirt and 3-day festival pass from the volunteer tent on Thursday, July 11 between 12–6 PM. The tent is located near the pump track on the festival grounds. An ID and credit card is required to pick up your 3-day pass—and a parent if you’re under 18.

HOW OLD DO I HAVE TO BE TO VOLUNTEER?

The minimum age to volunteer is 16. If you are under 18, you are required to submit a waiver signed by a parent or guardian before or at the sign-in of your first shift.

ARE MEALS PROVIDED?

All shifts are responsible for their own food, but we will provide beverages, fruit and other snacks.

ARE ACCOMMODATIONS PROVIDED FOR VOLUNTEERS?

No, We do not provide accommodation for volunteers.

HOW DO I GET TO THE FESTIVAL?

Check out our page on how to get here.

WHERE CAN I PARK WHILE I’M VOLUNTEERING?

Limited paid parking is available in festival parking lots. We highly recommend taking public transit or riding your bike or walking, if possible. Bike valet parking is available on site and is a pay-what-you-can service.

WILL I BE OUTSIDE ALL DAY?

Yes. Please be prepared to be outdoors.

DO I NEED A BIKE TO VOLUNTEER?

No. Bikes are only an asset for the CDC Enduro Race volunteers and Galbraith parking attendant volunteers, provided you are an intermediate to advanced rider. Shifts at the waterfront festival grounds do not require bikes.